The Collision Damage Waiver (CDW) is a system that exempts renters from paying the deductible amount (self-burdened cost) in the event of damage caused by an accident while renting a vehicle.
Note: The deductible amount varies depending on the vehicle class.
Fees
■ Kei cars / Compact cars:
¥1,000 ... Deductible: ¥100,000 (per 24 hours)
■ Minivans:
¥1,000 ... Deductible: ¥200,000 (per 24 hours)
Deductible (Self-Burdened Amount)
Property damage: approx. ¥100,000
Vehicle damage: approx. ¥200,000
Both: approx. ¥300,000
Example Cases
Case 1: You crash into a wall (single-vehicle accident)
Vehicle damage: Yes → Deductible: ¥200,000
Property damage: None → No deductible
➡ Total: ¥200,000 borne by you
Case 2: Collision with another car (both parties damaged)
Property damage: Yes → ¥100,000 deductible
Vehicle damage: Yes → ¥200,000 deductible
➡ Total: ¥300,000 borne by you
Important Notes
CDW does not cover NOC (Non-Operation Charge).
CDW exclusions include cases where 100% coverage cannot be applied, such as:
Intentional acts
Legal violations (e.g., drunk driving, driving without a license, during learner’s permit period, driving under drug influence, speeding, ignoring traffic signals)
Contract violations or misuse (e.g., driven by someone other than the contract holder, unauthorized pets, unauthorized extension or return, off-road driving)
Specific damages not covered (e.g., tire puncture, wheel damage, interior stains/smells, lost keys)
→ Damaged tires must be replaced with equivalent ones.
Failure to properly report an accident (e.g., not notifying the police or rental company)
Any other violation of the rental agreement
Damages exceeding the deductible or maximum coverage limit will be the customer's responsibility.
If not enrolled in the CDW, all repair costs will be the renter's full responsibility.
“Deductible” refers to the amount the insured must pay out-of-pocket. Only the first accident is covered in the case of multiple incidents during the same rental.
Non-Operation Charge (NOC)
The Non-Operation Charge (NOC) is a fee paid by the renter as compensation for the loss of business use when a rental car becomes unusable due to an accident, damage, or theft.
Even if enrolled in CDW, NOC is not covered.
Purpose: To compensate for lost business use during vehicle repair or cleaning.
Situations where payment is required:
Vehicle damage or accidents
Interior damage (e.g., tobacco odor, pet hair)
Damage to navigation systems or equipment
Theft, submersion, etc.
Typical NOC Fees
Condition NOC Amount (Approx.)
Vehicle was drivable and returned ¥50,000
Vehicle was not drivable (towed) ¥80,000
Note: Fees vary by vehicle class.
Example
If you return the damaged vehicle yourself → NOC: ¥50,000
If the vehicle is undrivable and requires towing → NOC: ¥80,000